What to know about deleting your worker account?

You can resign and close your MyGig worker account yourself, straight from your profile. You don't need to contact us or give notice.

Why closing your account means resigning

With MyGig, you're not just an app user. You're also our casual employee, and we're your employer of record. Closing your account ends that casual employment, which is why the option in your profile is called Resign and close account.

How to resign and close your account

1. Log in to your worker account at worker.mygig.com.au, select your initials in the top-right corner, then select Profile.
2. Scroll down to Account settings and select Resign and close.
3. Choose why you're leaving, read what happens next, then confirm.

For the full walkthrough with screenshots, see How to resign and close your worker account?

What happens when you close your account

• Your employment ends the same day. Casual work doesn't need notice.
• Your upcoming shifts are cancelled. We let the businesses know.
• Your profile is deleted straight away. That includes your photo, bio, preferences, certificates and ID images.
• Your payroll and employment records are kept, as the law requires. This is a standard requirement for all employers in Australia. The exact date they're kept until is shown on screen before you confirm.

Closing your account can't be undone. You can sign up again any time, but you'll start with a fresh profile.

For more on resigning as a casual employee, see Fair Work's guidance:

• Resignation for casual employees – Fair Work Ombudsman
• Dismissal and notice – Fair Work Ombudsman