How to contact support?
If you ever need help, the MyGig Support team is here for you. Whether you’re having issues with your shifts, payments, or account, getting in touch is simple and fast.
Check the Help Centre first
Before contacting us, we recommend having a quick look through the MyGig Help Centre.
Most common questions about payments, onboarding, or timesheets are already answered there with step-by-step guides.
Chat with us directly
The quickest way to reach us is through the chat bubble on the bottom-right corner of your screen.
You can find it both on the MyGig app and on the MyGig website.
Our team will usually reply within a few minutes during business hours.
Send us an email
If your issue isn’t urgent, you can also contact us via email at
Include as many details as possible (like your name, email used on MyGig, and the shift or issue you’re writing about).
This helps us respond faster and solve your problem in one go.
Support hours
Our Support team is available during standard business hours, Monday to Friday.
If you reach out outside those hours, we’ll get back to you as soon as we’re back online.
In short
You can reach MyGig Support anytime via:
- Live chat (fastest)
- Email: support@mygig.com.au
- Help Centre: help.mygig.com.au
We’re here to make sure your MyGig experience runs smoothly — before, during, and after your shifts.
Need Help? Contact support if you’re unsure about any field.