How to cancel a shift?

If you need to cancel a shift, you can do it directly from your Shift Details page in just a few clicks.

Steps to cancel a shift

1. Open the Shift Details page.
2. Click the three dots (⋮) in the top-right corner.
3. Select “Cancel shift.”
   • If it’s a recurring shift, choose whether you want to cancel one or multiple shifts.
   • If it’s a single shift, you’ll only see one option.
4. Add a cancellation reason.
5. Review all the details and click “Cancel shift.”
6. Finally, click “Confirm & cancel” to complete the process.

Important

Once a shift is cancelled, affected workers will be notified immediately. Try to cancel as early as possible to avoid inconvenience for your team.