What certifications or requirements do workers need?

Hiring compliant, qualified, and safe workers is a key part of MyGig’s Workforce-as-a-Service model.

To ensure every placement meets Australian workplace, safety, and licensing standards, all workers on the platform must provide valid certifications and identification before they can be booked for shifts.

This article explains which certifications are required, why they matter, and how businesses can view and verify them when hiring through MyGig.

Why Certifications Matter?

Each industry has different legal and safety requirements.

By collecting, verifying, and maintaining up-to-date documentation, MyGig ensures that:

• Every worker booked is legally eligible to perform the role.
• Businesses remain Fair Work and WHS compliant without additional admin.
• Workers are properly trained for safe and professional conduct on-site.
• Shifts can be filled faster, as compliant workers are pre-vetted and verified.

All documentation is checked and stored securely by MyGig as part of its Employer of Record (EOR) function.

This means you don’t need to manually handle certificates, background checks, or expiry tracking, MyGig does it for you.

Types of Worker Certifications

Depending on the role and industry, workers may be required to hold one or more of the following certifications:

• COVID-19 Vaccination Certificate

Some sectors (healthcare, food handling, aged care, etc.) may still require vaccination proof.

MyGig keeps these records updated for compliance and safety purposes.

• Responsible Service of Alcohol (RSA)

Required for any worker serving or handling alcohol.

All RSA certificates are verified per state or territory regulations.

• Responsible Service of Gaming (RSG)

Mandatory for roles involving gaming or gambling services, such as pubs or venues with poker machines.

• First Aid Certificate

Essential for many hospitality, logistics, and event roles.

Ensures someone on-site is capable of responding to workplace incidents or emergencies.

• Food Safety Supervisor Certificate

Applies to food preparation and catering roles.

Demonstrates understanding of food hygiene, storage, and contamination prevention.

• Working With Children Check

Required for positions involving minors, such as education, childcare, or community programs.

Includes background screening conducted by state authorities.

Viewing Worker Certifications

As a business, you can view worker certifications directly within the worker’s profile before confirming a booking.

Each document displayed on MyGig has been:

• Verified by MyGig’s compliance team
• Checked for expiry and authenticity
• Linked to the worker’s role type and eligibility

This gives you full transparency on who you’re hiring and ensures compliance without the admin burden of collecting and storing paperwork yourself.

How MyGig Manages Compliance for You?

As the Employer of Record (EOR), MyGig takes responsibility for:

• Verifying all certifications and IDs before shift assignment
• Monitoring expiry dates and renewal status
• Maintaining audit-ready compliance records
• Ensuring workers meet Fair Work, WHS, and licensing standards

You can confidently onboard verified workers knowing all credentials are valid, and your business remains compliant at every step.

By hiring through MyGig, you’re not just getting flexible labour, you’re getting verified, compliant, and ready-to-work professionals, managed end-to-end through a trusted EOR framework.